I.T. Support

Printer Support/Services

If you are an I.T. support professional and don’t have the time to address barcode printer problems, or you lack printer experience and this is outside your area of expertise, then why not let us handle the printer issues ? This is a list off common problems that we solve every day.


  • Paper out
  • Ribbon out
  • Jams
  • Light print
  • Dark print
  • Wrinkles in print
  • Barcodes won’t scan
  • Vendor (charge backs)
  • Poor print quality
  • Will not print
  • Will not communicate
  • Wireless issues
  • Power problems
  • Bad media or ribbons
  • Vertical lines in print
  • Feeding blank labels
  • Will not calibrate
  • Print head problems


We have the experience to solve these issues quickly and efficiently with the training, tools and accumulated knowledge over the past 35 years. We have focused our training to the following brands listed below. In doing so, we have made the decision to specialize on a few printer platforms that we believe offer the customer the best solutions for printer performance, therefore we are very knowledgeable of the printers that we service.


We carry all the necessary tools to perform repairs on site. See list below.

  • Tool bag
  • Scanner
  • Laptop w/all communication ports
  • Software (Labelview, Bar Tender)


  • Cab
  • Datamax
  • IBM
  • Intermec
  • Printronix
  • Sato
  • Zebra


No job is too large or too small. We have sites with one printer and some that have over 300 printers. Keep in mind, printer service and repair is our sole focus. We do not repair computers, sell supplies or software. If you are interested in our printer services, then please contact us if you have any questions.

(972) 268-5662